Joist & Substructure Repair

The deck that has flexed underfoot in the same three spots for two summers. The board near the steps that the homeowner has been stepping around since last spring. The joist hanger that has been rusting through quietly under the deck because the original installer used the wrong galvanization grade for ACQ-treated lumber. The rim joist behind the ledger that has been soaking water through reversed flashing for ten years and finally went soft at the corner. Joist and substructure repair is the trade for what is failing one layer below the surface — sister-up of rotted joists with matched dimension stock, Simpson ZMAX or stainless hanger replacement where the original hangers have rusted through, rim-joist inspection at the ledger, and beam and post check from below. From $1,500 for a single-joist sister-up to $6,000 for a multi-joist substructure rebuild with hanger replacement and rim inspection. Honest scope — when the failure crosses into full re-frame territory or the rim joist behind the ledger is involved (meaning the deck-to-house connection has to come apart), we route the structural portion to a licensed Washington L&I general contractor with engineer sign-off and a permit, and Handis returns for the finish carpentry after the structural work closes.

Joist and substructure repair image — under-deck view of a Handis technician with a headlamp sistering a fresh pressure-treated 2x10 alongside an old joist that has gone soft at the rim, GRK structural screws and a Simpson ZMAX replacement hanger staged on a tarp on the ground below.

Service

Editorial photo of a joist sister-up in progress under a Seattle deck — Handis technician with a headlamp driving GRK structural screws through a fresh pressure-treated 2x10 sister into the old failing joist alongside it, a Simpson ZMAX replacement hanger and a moisture meter on a tarp on the ground below.
Process

How Joist & Substructure Repair Works

Seven sequential steps from the under-deck inspection through the sister-up, hanger replacement, rim check, and the finish carpentry — the sequence we follow on every joist and substructure repair.

Pricing

Joist & Substructure Repair Pricing

Final pricing depends on the number of failed joists, the joist depth, the number of failed hangers, the rim-joist condition, and whether the scope crosses into permit-required full re-frame territory. Rim-joist replacement at the ledger requires a licensed Washington L&I GC with engineer sign-off; that portion is quoted as a pass-through with the GC and engineer fees named line by line. Request a free estimate for an accurate quote.

Send us photos from under the deck (flashlight on the joist hangers and the rim) — we will quote the sister-up.

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Why Handis for Joist & Substructure Repair
Trust

Why Handis for Joist & Substructure Repair

Most deck joist failures we find started ten or twelve years ago and only became visible last summer. The original builder used the wrong galvanization grade for ACQ-treated lumber (a known issue since the post-2004 standard change but routinely missed by deck builders well into the 2010s) — the joist hangers have been quietly rusting through ever since. The ledger flashing was installed reversed or never installed at all — the rim joist behind the ledger has been wicking water for a decade. The joist over the chronic-shade north corner never dried out after winter — the rot has propagated 3 feet inward from the rim. None of this shows up on the deck surface until a board flexes underfoot. The inspection from below is the only honest way to know what stage the substructure is actually in.

Estimate

Tell us where the deck is flexing (specific spots, near the rail, near the stairs, near the ledger), how long it has been happening, what you can see from the deck surface (board sag, separation, fastener pop), and what you can see from below if you have looked (visible rot, rusted hangers, soft spots). Flashlight phone photos from underneath are gold — joist hangers, the rim, beam tops, post bases. We will tell you on the response whether the visit is a single-joist sister-up, a multi-joist rebuild, or a scope that crosses into permit-GC territory, and quote each portion line by line.

Service cost estimate illustration
Reviews

Customer Reviews

Recent joist and substructure repair reviews from verified Handis customers.

FAQ

Frequently Asked Questions

Common questions about Handis joist and substructure repair — pricing, sister-up scope, hanger replacement, rim inspection, and the GC handoff for re-frame work.

How much does joist and substructure repair cost?
A single-joist sister-up with under-deck inspection is $1,500. Joist hanger replacement is $175 per failed hanger (discounted on multi-hanger visits). A two-joist sister-up is $2,400. A multi-joist sister-up of three or four joists with hanger replacement budget is $3,500. A hanger-only visit replacing up to 10 hangers across a deck where joists are sound is $1,800. A detailed rim-joist inspection with siding cut-back is $650 as a stand-alone. A sister-up plus full failed-hanger replacement combo (most common on 12-to-15-year-old PT decks) is $4,500. A multi-joist substructure rebuild of five or more joists with full hanger replacement is $6,000. Rim-joist replacement at the ledger crosses into permit-GC territory and is quoted as a pass-through.
How do I know if my deck joists need repair?
Five signs. First, the deck surface flexes underfoot in the same spots over multiple seasons — the joist below has gone soft. Second, visible rot or staining on the joists when you look from below with a flashlight — dark, wet, or punky wood is failing. Third, joist hangers that are visibly rusted, with rust streaks running down the wood below them, or with visible separation between the hanger and the joist. Fourth, surface boards that have started to settle unevenly with adjacent boards — the joist below is no longer holding its plane. Fifth, a moisture meter reading above 20 percent on the joist surface or at the rim end. Any of these means the framing is compromised and the surface board is the symptom, not the problem.
Why does the sister-up extend beyond the visible rot?
Because rot propagates inside the wood faster than it shows on the surface. The visible failure zone is usually the center of a longer compromised section — the wood at the edges of the visible rot is already starting to soften but has not yet darkened or pulled away from the awl. Stopping the sister at the edge of the visible rot is the most common DIY mistake and the most common reason a sister-up fails a year later. We extend a minimum of 24 inches beyond the visible rot in each direction, into solid bearing on both ends.
What is the issue with joist hangers on ACQ-treated lumber?
After 2004, the pressure-treatment industry phased out chromated copper arsenate (CCA) and moved to alkaline copper quaternary (ACQ). The ACQ standard is environmentally cleaner but significantly more corrosive to fasteners — the elevated copper content actively eats standard galvanized hangers and nails. Hangers that lasted 30 years on CCA-treated lumber rust through in 5 to 10 years on ACQ-treated lumber. The fix is Simpson ZMAX (G185 hot-dipped galvanized) or stainless hardware sized to the joist depth, fastened with structural screws. Most pre-2010 Seattle decks were built with the wrong galvanization grade because installers had not caught up to the material change.
Why is the rim joist at the ledger so important?
The rim joist is the structural member behind the ledger board where the deck connects to the house. Water that wicks past reversed or missing flashing rots the rim from the back side — invisible from the deck surface and from below until you specifically inspect the ledger-rim connection. A failed rim joist is the precondition for the single most common residential deck collapse — the deck pulling away from the house. We inspect the rim through the ledger lag holes or by pulling a small siding section directly, depending on access. A failed rim crosses into permit-required structural rebuild and routes to a licensed Washington L&I GC.
Do you do full deck re-frames?
No — that scope crosses into permit-required structural rebuild territory and routes to a licensed Washington L&I general contractor with engineer-stamped drawings. We handle sister-up (carpentry repair, no permit required), hanger replacement, beam and post visual check, and rim-joist inspection. Full re-frame means the entire joist system or beam system is replaced — that is GC work. We name the GC and the engineer on the quote, schedule their site visits, and stay in the project for the finish carpentry (board replacement, railing, staining) after the structural portion closes. We do not pull structural permits ourselves.
How fast can you schedule a structural inspection?
For a visibly failing deck — boards giving way underfoot, a railing pulling out, a ledger visibly separating from the house, a post that has shifted — we work to get an inspection on site within 48 hours and recommend the deck be flagged off until the structural scope is closed. Non-emergency joist and substructure calls (chronic soft spots, suspected hanger rust-through, a deck the inspector flagged at purchase) schedule within seven to ten business days. The actual repair work usually schedules within five to seven business days of the inspection sign-off, depending on lumber and hardware lead time.
Will I have to live with the deck flagged off during the work?
For sister-up and hanger work, usually not — we can isolate the affected bay with caution markers and homeowners can still use the safe portions of the deck. For multi-joist or substructure rebuild work where multiple bays are open at once, the deck is flagged off for the duration (usually 2 to 5 days). For any scope that requires a licensed GC and an engineer (rim-joist replacement, full re-frame), the deck stays flagged off through the GC's structural portion plus the Handis finish carpentry — usually 2 to 6 weeks total depending on scope and permit timeline.
How long does a sister-up visit take?
A single-joist sister-up runs 4 to 6 hours including under-deck inspection, materials staging, and finish photos. A two-joist sister-up is one working day. A multi-joist sister-up of three or four joists is one to two working days. A hanger-only visit of up to 10 hangers is one working day. A sister-up plus full hanger replacement combo is two to three working days. A multi-joist substructure rebuild of five-plus joists with full hanger replacement is three to four working days. The schedule includes inspection time, hardware sourcing if not already on the truck, and the finish documentation.
Do you cover homes outside Seattle proper?
Yes — most of the Puget Sound region is in service area, from north Seattle and Shoreline through Bellevue, Redmond, Kirkland, Issaquah, Sammamish, Renton, Tukwila, Burien, and south to Federal Way and Auburn. Joist and substructure calls on the I-90 corridor (North Bend, Snoqualmie, Cle Elum) and Hood Canal property are covered with a travel premium added to the visit price; we will name it on the quote before you sign. Outside that radius we will tell you on the call if the math works.
Is the work guaranteed?
Yes. Handis carries general liability and workers' compensation; every technician has cleared a background screening before the first job. The sister-up and hanger replacement carry a one-year project warranty — if a sister joist shifts, a structural screw backs out, or a new hanger fails because of our installation, we come back and fix it at no extra charge. Pre-existing structural conditions outside the sister-up scope (a beam separately failing, a post that has rotted at the base) are not covered by the joist warranty but get flagged in the documentation. Weather damage and normal wood movement on the sister stock are also outside the warranty. The licensed-GC and engineer portions on full re-frame or rim-joist work carry their own Washington L&I-trade warranty.

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