Waterproofing & Repair

A bathroom is the room in the house where a small undiagnosed problem becomes a structural one fastest. A failed bead of caulk at the shower-pan corner lets a teaspoon of water through every shower for two years, and one Saturday the homeowner steps on the bathroom floor in front of the toilet and feels it flex. A hairline crack in a single floor tile lets daily mop water reach the OSB underneath, and twelve months later the bullnose at the tub apron is moving when you press it. The exhaust fan that has been undersized since 1998 keeps the room at 75 percent humidity through every Pacific Northwest winter, and every joint in every wet zone mildews on the same calendar. Waterproofing and repair is the trade for catching that progression — before the failed bead becomes a failed subfloor, before the cracked tile becomes a rotted bottom plate, before the moldy grout becomes a wall-and-floor demo. Four service families, every one with an honest scope and an honest licensed-trade handoff when the source is an in-wall supply or drain line. From $900 for a small drywall patch behind a tile to $12,000 for a whole-home re-caulk across three or four bathrooms with heavy mildew remediation.

Waterproofing and repair hub image — Seattle bathroom in mid-repair, a small section of tile removed at the shower pan-to-wall corner showing fresh Schluter KERDI membrane behind, a moisture meter resting on the floor by the toilet flange, a tube of GE Supreme silicone and a Cramer profile tool on a clean towel staged by the door.

Services

What Waterproofing & Repair Covers

Waterproofing and repair is the bathroom trade that sits between everyday maintenance and a full remodel — the work that catches a failing caulk bead before the subfloor rots, replaces a cracked field tile before the substrate moves, opens a wall behind a moldy shower corner before the studs are involved, and dries and rebuilds a soft floor before the rim joist below has to be sistered. Four service families, each with its own scope and price floor. Handis self-performs the demo, carpentry, tile, thinset, grout, waterproofing membrane (Schluter KERDI sheet, KERDI-Board, or RedGard liquid), and substrate rebuild. Any active in-wall plumbing supply or drain leak routes to a licensed Washington L&I plumber FIRST as the responsible licensed party — Handis returns to rebuild the substrate, waterproofing, tile, and finish after the licensed trade closes their portion. We are honest on the booking call about which scope is a Handis-only visit and which needs the plumber in the loop.

Re-Caulk & Seal Package

The whole-bathroom wet-zone reset — every horizontal and vertical caulk bead in the shower, tub, vanity backsplash, vanity side joints, toilet base, tile floor-to-wall transitions, and any window apron in the wet zone — stripped, mildew-treated with a quaternary ammonium cleaner, re-bedded in fresh 100% silicone, dry-tooled, and water-tested before we leave. The 5-to-10-year service interval that resets the seal life of every wet surface in the bathroom at once. From $2,500 for a single bathroom up to $12,000 for a whole-home re-caulk across three or four bathrooms with heavy mildew remediation.

Re-Caulk & Seal Package — every joint in the bathroom, fresh silicone, water test

Tile & Grout Repair

Cracked field tile, hollow-sounding tiles, missing or broken bullnose at the tub apron, blown-out corner grout in the shower, missing grout along pan-to-wall seams, and floor tiles that pop when you walk over them. We remove the failed tile without breaking the neighbors, clean the substrate, set the replacement tile in fresh thinset (Mapei Ultraflex 2 or Custom Versabond depending on the location), regrout the affected area with sanded or unsanded grout matched to the joint width, and seal the new grout. From $2,500 for a small spot repair up to $12,000 for a full shower-wall re-grout and multi-tile replacement on a 1990s-era tile install that has gone past its service life.

Tile & Grout Repair — tile replacement, regrout, sealing, substrate inspection

Subfloor Moisture Repair

Soft floor at the toilet base, soft spot at the tub apron, the OSB you can see is dark when the tile cracks away, water staining on the ceiling in the room directly below the bathroom, or a moisture meter reading above 15 percent on the subfloor. Handis pulls the toilet, opens the floor, dries the subfloor with a heat-assist dehumidifier, replaces wet or rotten OSB or plywood subfloor panels, sets a new flange and wax ring, and re-tiles or re-vinyls the floor. Active in-wall plumbing leaks route to a licensed Washington L&I plumber FIRST — Handis handles the carpentry and finish rebuild after the licensed trade closes the leak. From $1,500 for a single soft spot up to $6,000 for a multi-fixture subfloor rebuild.

Subfloor Moisture Repair — wet OSB or plywood replacement, new flange, re-tile

Wall Repair Behind Tile

The wall behind a tiled shower or tub surround that has gone soft, moldy, or delaminated — usually from a caulk bead that has been failing for years and letting water through joint by joint, sometimes from an active in-wall valve leak that needs the plumber sub first. We open the failed tile section, inspect the substrate (greenboard, cement backer board, or Schluter KERDI-Board), cut out the wet material, treat visible mold with a quaternary ammonium cleaner, replace the substrate with cement board or KERDI-Board, install a real waterproofing membrane (Schluter KERDI sheet bonded with KERDI-Fix, or RedGard liquid membrane brushed on), and prep for tile. Active in-wall supply or drain leaks route to a licensed Washington L&I plumber FIRST. From $900 for a small drywall patch behind a single tile up to $3,500 for a full backer-board and membrane rebuild behind a shower wall.

Wall Repair Behind Tile — wet drywall removal, KERDI-Board substrate, real membrane

Wide editorial photo of a Handis waterproofing and repair crew at work — a tile setter on a kneeling pad cutting a single replacement tile on a wet saw, a second technician brushing red RedGard liquid waterproofing membrane onto cement backer board behind an opened shower corner, a moisture meter and a roll of Schluter KERDI-Band on a clean towel.
Pricing

Waterproofing & Repair Pricing

Final pricing depends on the affected area, how deep the moisture has traveled, the substrate condition, and whether a licensed plumber needs to be in the loop for an active in-wall supply or drain leak. Each child page lists detailed pricing for that service family. Licensed-plumber sub fees pass through transparently with the line item named. Request a free estimate for an accurate quote.

Send us photos of the wet spot — we will tell you whether it is a caulk fix, a tile fix, or a plumber call.

Call us
Why Seattle Homeowners Book Handis for Waterproofing & Repair
Trust

Why Seattle Homeowners Book Handis for Waterproofing & Repair

Most bathroom moisture problems we see are eight to fifteen years in the making. A 2010-vintage tile shower whose builder used cement board as if it were waterproofing (it is not — cement board is dimensionally stable in moisture but porous to water), a 1998 acrylic surround whose caulk bead at the pan-to-wall corner was last redone by the previous owner, an alcove tub whose toilet base bead crumbled three years ago and nobody noticed because the floor is tile. The path from a failed bead to a structural problem runs through the substrate — drywall paper, cement board, OSB, the rim joist below. Catching the failure at the caulk stage is a $2,500 visit. Catching it at the substrate stage is a $6,000 visit. Catching it at the joist stage is a structural job with a permit. Handis is honest on arrival about which stage the bathroom is actually in.

Diagnostic walk before the demo — we tell you the stage on arrival

Every waterproofing and repair visit starts with a diagnostic walk. Moisture meter reading on the subfloor at the toilet and tub. Tap test on every tile in the wet zone to identify hollows. Visual inspection of every caulk bead. Press-test of the wall behind the shower at every corner where we can reach the substrate from the back. We tell you on arrival whether the bathroom is a $2,500 caulk job, a $6,000 substrate job, or needs a plumber sub first — before any tool comes off the truck. The diagnostic walk takes 30 to 45 minutes and is included in the estimate.

Real waterproofing — Schluter KERDI, KERDI-Board, or RedGard, not cement board

Cement board is not waterproof. It is dimensionally stable under moisture exposure (it does not swell or crumble the way drywall does), but water passes straight through it. Every Handis shower or tub-surround rebuild gets a real waterproofing system bonded to the substrate — Schluter KERDI sheet membrane bonded with thinset and seamed with KERDI-Band, Schluter KERDI-Board waterproof panel installed directly with KERDI-Fix sealant, or RedGard liquid waterproofing membrane brushed on in two coats with corner reinforcement fabric. The waterproofing inspection happens before the tile goes back on the wall. You see it. You sign off on it.

Honest plumber handoff when the source is in-wall

An active in-wall plumbing supply line drip behind the shower valve, a hairline pinhole in a copper line above the bathroom ceiling, a slow drain leak at the trap inside the wall — any of these means a licensed Washington L&I plumber is the responsible licensed party for the leak fix. Handis routes to a vetted plumber on the same call, schedules the licensed-sub site visit, and returns for the carpentry and tile rebuild after their portion is signed off. We do not do in-wall plumbing supply or drain repairs. We name the plumber and their portion on the quote so you see exactly who is touching what.

Mildew remediation with quaternary ammonium, not bleach

Visible mildew on the substrate under a failed bead or behind a wet tile does not die when you scrape it off. It lives in the porous substrate (drywall paper, cement board pores, OSB grain) and grows back through the new finish inside six months if not treated. We use a quaternary ammonium cleaner (Spartan NABC, Diversey Virex, or hospital-grade equivalent) on the full ten-minute label dwell, rinse, and dry until a moisture meter confirms substrate-dry. Bleach fades the stain but does not kill the organism in porous substrate.

Insured, background-checked, written warranty

Handis carries general liability and workers' compensation; every technician has cleared a background screening before the first job. Caulk and seal work carries a 30-day workmanship guarantee. Tile, grout, and waterproofing rebuild work carries a one-year project warranty. The licensed-sub portion (any plumbing work) carries its own Washington L&I-trade warranty, named on the quote so you know whom to call for what.

Estimate

Tell us the bathroom (master, guest, hall, powder), where the wet spot is (shower pan, toilet base, tub apron, ceiling below), how long it has been there, and any moisture meter readings or visible mold you have already documented. Send phone photos if you can. We will tell you on the response whether it is a Handis-only visit or needs a licensed plumber sub in the loop, and we will quote both portions line by line.

Service cost estimate illustration
Reviews

What Our Customers Say

Recent waterproofing and repair reviews from verified Seattle-area customers.

FAQ

Frequently Asked Questions

Common questions about Handis bathroom waterproofing and repair — pricing, scope, plumber handoff, scheduling, and what fits each service.

How much does waterproofing and repair cost?
A wall repair behind tile starts at $900 for a small drywall patch and runs to $3,500 for a full backer-board and membrane rebuild. Subfloor moisture repair starts at $1,500 for a single soft spot and runs to $6,000 for a multi-fixture rebuild. Tile and grout repair starts at $2,500 for a small spot repair and runs to $12,000 for a full shower-wall regrout. The re-caulk and seal package starts at $2,500 for a single bathroom and runs to $12,000 for a whole-home package across three or four bathrooms. Each child page lists detailed pricing. You get a clear written estimate before any work begins, with any licensed-plumber sub fees named line by line.
What if I am not sure whether it is a caulk failure or a plumbing leak?
That is exactly what the diagnostic walk is for. The first 30 to 45 minutes on site is a meter test, a tap test, a visual inspection of every bead, and a press test on every wall and floor section we can reach. From those readings we can tell you on the spot whether the moisture source is a failed caulk bead (a Handis-only repair), a failed grout joint or substrate (also Handis), a failed wax ring under the toilet (Handis), or an active in-wall supply or drain leak (a licensed Washington L&I plumber call first, with Handis returning to rebuild after). Sending a few phone photos of the wet area on the booking call helps us pre-stage materials.
When does a wall behind a tile need to come out?
Three signals. First, the substrate behind the tile presses soft — meaning a finger-press at any reachable spot on the wall behind the tile moves the substrate, which is drywall, cement board, or KERDI-Board that has gone wet enough to delaminate. Second, the moisture meter reads above 15 percent on the back side of the substrate. Third, there is visible mildew or staining at the back side that comes through to the front as a dark spot, a soft tile, or a bead-pull at the caulk seam. Any of those means the wall behind the tile is compromised and a cosmetic re-caulk or regrout is a 90-day cover. The honest call is to open it.
Do you handle the plumber call if the leak source is in-wall?
Yes — we route the call to a vetted licensed Washington L&I plumber, schedule the licensed-sub site visit, and return for the carpentry and tile rebuild after their portion is signed off. We do not do in-wall plumbing supply or drain repairs ourselves; that is regulated work that belongs to the licensed trade. The plumber pulls their own permit for their portion as the responsible licensed party. Their hours and their portion of the cost are named on the quote so you see exactly who is touching what.
How fast can you start a moisture-emergency call?
For an active in-wall plumbing leak (water visibly running, a saturated ceiling, a moisture meter pegging high), we work with the licensed-plumber sub to get someone on site same-day or next-day depending on the time of the call. The Handis carpentry and tile rebuild starts after the plumber closes the leak and the substrate dries out (24 to 72 hours of dry-down). For a non-emergency repair — a soft spot, a small wet area, a long-standing mildew growth — most jobs schedule within five to seven business days.
What is the difference between cement board and a real waterproofing membrane?
Cement board (Hardibacker, Durock, USG Tile Backer) is dimensionally stable under moisture exposure — it does not swell, crumble, or rot the way drywall does. But water passes straight through it. Real waterproofing membrane (Schluter KERDI sheet bonded with thinset and seamed with KERDI-Band, Schluter KERDI-Board which is the panel version, or RedGard liquid membrane brushed on in two coats) is a continuous barrier behind the tile that water cannot cross. Every Handis shower or tub-surround rebuild gets real waterproofing bonded to the substrate before the tile goes back on the wall. The fifteen-year shower failures we are called to repair almost always trace to a single mistake — cement board treated as waterproofing.
Will my homeowner's insurance cover any of this?
Depends on the claim and the carrier. Sudden and accidental water damage (a burst supply line, a plumbing fitting that failed suddenly) is usually covered. Long-standing, gradual seepage from a failed caulk bead or a slowly leaking shower pan is usually excluded as a maintenance issue. We do not bill insurance directly, but we will document the scope with photos and a written estimate that you can submit to your carrier. Some customers get the demo and dry-down covered by insurance and pay for the rebuild themselves. The carrier decides — we just provide the documentation.
Do you cover homes outside Seattle proper?
Yes — most of the Puget Sound region is in service area, from north Seattle and Shoreline through Bellevue, Redmond, Kirkland, Issaquah, Sammamish, Renton, Tukwila, Burien, and south to Federal Way and Auburn. Waterproofing and repair calls on the I-90 corridor (North Bend, Snoqualmie, Cle Elum) and Hood Canal property are covered with a travel premium added to the visit price; we will name it on the quote before you sign. Outside that radius we will tell you on the call if the math works.
Is the work guaranteed?
Yes. Handis carries general liability and workers' compensation; every technician has cleared a background screening before the first job. Re-caulk and seal work carries a 30-day workmanship guarantee. Tile, grout, substrate, and waterproofing rebuild work carries a one-year project warranty — if a tile cracks, a grout joint pops, a substrate goes soft, or a membrane fails inside a year because of our workmanship or prep, we come back and redo it at no charge. The licensed-sub portion (any plumbing work) carries its own Washington L&I-trade warranty, also named on the quote so you know whom to call for what.

Learn More and Reach Out

For each of our clients

Contact information
Our Business Hours
Monday:09:00 - 21:00
Tuesday:09:00 - 21:00
Wednesday:09:00 - 21:00
Thursday:09:00 - 21:00
Friday:09:00 - 21:00
Saturday:09:00 - 21:00
Sunday:Closed

Write Us!

We will respond to your request as soon as possible